Introducing feedback.pixycad.com: Your Ideas, Out in the Open

Introducing feedback.pixycad.com: Your Ideas, Out in the Open

We just launched feedback.pixycad.com, a public board where you can request features, report bugs, vote on the ideas you care about, and watch them go from “requested” to “shipped.” It is live right now, and we would love for you to be among the first to post.

PixyCAD is built by a small team, but it is shaped by a large one. Every person who emails us a bug, leaves an App Store review, or tells us “I wish it did this” is part of how the app gets better. We are not exaggerating when we say feedback runs PixyCAD. The biggest decisions we have made came straight from you. The new board is simply where all of that now lives, out in the open.

Feedback is not a suggestion box we ignore

A lot of products ask for feedback and then quietly file it away. We do the opposite. When you tell us something, it goes somewhere real, gets read by the people who actually write the code, and very often turns into a shipped change.

The clearest example is pricing. For months, the single most common thing people told us was simple: “I want to own PixyCAD, not rent it.” We heard it in support emails, in reviews, on social. So we switched to a one-time Lifetime purchase. That was not a marketing decision. It was you, repeated enough times that we knew you were right.

That is the pattern we try to keep: listen, discuss it internally, and change the thing.

A new home for your feedback: feedback.pixycad.com

Email and reviews are great, but they are hard to organize and impossible for you to follow. So we just built a proper home for it: feedback.pixycad.com, and it is open as of today.

It is an open, public board where you can:

  • Post a feature request or report a bug in plain language, no account hoops to jump through.
  • Vote on ideas that already exist, so the requests the community cares about most rise to the top.
  • See what we are working on, what is planned, and what has already shipped.
  • Get notified when something you asked for moves forward or goes live.

The point is transparency. You should not have to wonder whether your idea was heard. On the board you can see it, see who else wants it, and watch it move.

How we use the board

When we sit down to plan what comes next, the feedback board is the first place we look. Votes tell us what matters most. The discussion under each request tells us the why behind it, which is often more useful than the request itself. A single comment explaining how you actually use a tool can change how we design the whole feature.

We try to keep statuses honest. If something is unlikely to happen soon, we would rather say so than leave you guessing. If something ships, we mark it shipped and link the release. The board is only useful if it reflects reality.

How to give feedback that gets things done

You do not need to write a spec. The most helpful feedback usually answers three quick questions:

  1. What are you trying to do? The goal, not just the missing button.
  2. What happened instead? For a bug, what you saw. For a feature, what is blocking you today.
  3. On what? iPad, iPhone, or Mac, and roughly what you were designing.

That context is what lets us reproduce a problem or design a feature that actually fits the way you work.

Keep telling us

PixyCAD is better today because people took a minute to tell us what they needed, and we would not have it any other way. Whether it is a tiny annoyance or a big idea, we want to hear it.

Head to feedback.pixycad.com, post what is on your mind, and vote for the things you want next. That is where the roadmap really comes from.

Andrea · PixyCAD team
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